Treat Your Learners Like Customers: The Customer Success Approach To L&D

Often, workplace learning feels like a checkbox: disconnected from real outcomes. Learners notice when there’s no “why” behind what they’re doing. In customer success, we focus on guiding users toward value. What if we did the same for learners, and turned them into champions of learning?

This post was first published on eLearning Industry.

Learning And Development 

Source: eLearning Industry 

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